Program Manager

CSS is seeking an Agile-trained Program Manager to lead a high visibility, security-based program at CMS. The program requires a strategic leader who can oversee multiple technical workstreams, ensure compliance with federal cybersecurity and privacy standards, and drive Agile delivery across the program. This role focuses on coordination, governance, and stakeholder engagement.

Responsibilities

• Serve as the primary point of accountability for program scope, schedule, and performance.
• Apply Agile principles to program planning, execution, and continuous improvement.
• Facilitate collaboration among task leads and CMS stakeholders.
• Oversee development and maintenance of privacy and security policies.
• Monitor compliance with CMS governance and federal cybersecurity requirements.
• Provide strategic direction for training modernization and platform enhancements.
• Coordinate incident response and risk management activities through task leads.
• Manage transition-in and transition-out planning for operational continuity.
• Prepare executive-level reports, dashboards, and performance metrics.

Required Qualifications (Must Haves)

• Bachelor’s degree in Information Security, Computer Science, Information Technology, or related field.
• Proven experience managing complex federal programs with multiple technical workstreams.
• Strong knowledge of federal cybersecurity and privacy compliance frameworks.
• Expertise in Agile program management and stakeholder engagement.
• Ability to lead cross-functional teams and communicate effectively with technical and non-technical audiences.
• Technical capabilities in LMS integration, AI automation, and secure platform management.
• Experience in phishing simulations, cybersecurity risk assessments, and Agile coaching.
• Proficiency in managing high-volume email inquiries and tracking resolutions.
• Compliance with CMS governance and accessibility standards.

One or More of the Following Certifications

• PMP (Project Management Professional)
• Agile certifications (e.g., SAFe, Scrum Master)

Desired Qualifications (Nice to Haves)

• Master’s degree in a related field.
• CISSP, CISM, or similar security certifications.
• Familiarity with CMS governance and accessibility standards.

Work Location

• Remote with occasional on-site meetings at CMS headquarters (Woodlawn, MD).